Does HMV offer free returns? What's their exchange policy?

What's HMV returns and exchanges policy? Can you return in-store? How many days do you have to return items to HMV for a full refund? Do I need a receipt to return my item to HMV? Do items need to be in new condition?
Returns & exchanges policies rating: 5.0 - 1 ratings

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Yes, HMV does offer free returns & exchanges.
Knoji Staff
138
Posted Jun 17, 2017

Yes, HMV does offer free returns and exchanges. This applies to items purchased online and in store. If you want more information on their returns policy, you can visit their returns policy page here.

Learn more at hmv.com.

Update: we've found 38 more music & instruments stores that currently offer free returns & exchanges and 770 electronics stores that are offering free returns & exchanges . You can also view all 6,569 stores that offer free returns & exchanges across all categories.

This user rated HMV's returns & exchanges policies: 5.0
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Rated 3.9 - 25 reviews

About HMV

HMV is a major music & instruments company operating the e-commerce site hmv.com. HMV sells its products and services in the music & instruments vertical, offering discounts and promo codes to its customers infrequently. HMV has good ratings among shoppers on Knoji, with 25 ratings and an average rating of 3.9 stars. HMV scores very highly compared to other brands in the music & instruments industry, providing 12 e-commerce features to better serve its customers.

HMV's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
HMV offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Read full answer >>
Free Shipping:
Yes
HMV offers free shipping on all qualifying orders. Get free delivery on your order from HMV, program exclusions apply. See details on their free shipping policy page. Read full answer >>
International Shipping:
Yes
HMV offers international shipping for qualifying orders and customers, according to their international shipping policies. See policies and program details on their international shipping policies page. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Yes
HMV accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. Read full answer >>
Paypal:
Yes
HMV accepts PayPal for qualifying orders and customers, according to their PayPal policies. See policies and program details on their PayPal support page. Read full answer >>
Apple Pay:
Maybe
It appears that HMV may not accept Apple Pay currently. Read full answer >>
Google Pay:
Maybe
It appears that HMV may not accept Google Pay currently. Read full answer >>
Discount Policies
Promo Codes:
No
It appears that HMV may not offer promo codes currently. Read full answer >>
Sales:
Yes
HMV runs a clearance and promotions page on their website. Check the official HMV sales page for the latest discounted prices and sales directly from HMV Read full answer >>
Black Friday Ad:
Yes
HMV offers Black Friday ad for qualifying orders and customers, according to their Black Friday ad policies. See policies and program details on their Black Friday page page. Read full answer >>
Cyber Monday Ad:
Maybe
It appears that HMV may not offer Cyber Monday ad currently. Read full answer >>
Military Discounts:
Maybe
It appears that HMV may not offer military discounts currently. Read full answer >>
Official Coupons Page:
Maybe
It appears that HMV may not offer official coupons page currently. Read full answer >>
Student Discounts:
No
It appears that HMV may not offer student discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that HMV may not offer senior discounts currently. Read full answer >>
Birthday Discounts:
Maybe
It appears that HMV may not offer birthday discounts currently. Read full answer >>
Customer Service Features
Contact Information:
Yes
HMV offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Money-back Guarantee:
Yes
HMV offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. Read full answer >>
Gift Cards:
Yes
HMV offers gift cards and discounted gift cards during special promotional events. Find gift cards for HMV. with their gift card program. See policies and program details on their gift cards page. Read full answer >>
Customer Reviews:
Maybe
It appears that HMV may not offer customer reviews currently. Read full answer >>
Social Media Pages:
Maybe
It appears that HMV may not offer social media pages currently. Read full answer >>
Financing Options
Afterpay Financing:
Maybe
It appears that HMV may not accept Afterpay financing currently. Read full answer >>
Website Features
Website Security & Privacy:
Maybe
It appears that HMV may not offer website security & privacy currently. Read full answer >>
Mobile Apps:
Maybe
It appears that HMV may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
Yes
HMV offers affiliate programs for qualifying orders and customers, according to their affiliate programs policies. See policies and program details on their affiliate programs page. Read full answer >>
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